Ti-Vi Music
Managed ambient audio platform for retail and businesses
Ti-Vi Music is a centralized ambient audio platform that streams music, jingles and announcements to store chains, supermarkets and offices. We host, maintain and secure the platform so your company can manage its clients’ sound experience, from one store to hundreds.
Centralized audio over streaming
One schedule, every store
Music · Jingles · Text-to-speech announcements
Ambient music over streaming, efficient and in real time
Minimal, predictable bandwidth
Each store uses 60 kbps at most. Unlike solutions that download files to play them locally, there are no traffic spikes: network usage is known in advance and planned without surprises.
Changes in real time
Any change to the music or the schedule is heard immediately in every store, with no waiting for syncs or downloads.
Central management of every store
Control the schedule of one store or hundreds from a single web dashboard.
Network usage per store
Audio advertising and jingles scheduled with precision
Schedule jingles, promotions and notices by combining the rules you need:
By song frequency
An announcement every so many tracks.
By time interval
An announcement every so many minutes.
By date and time
Campaigns with an exact start and end.
By day of the week
Different schedules for weekdays and weekends.
Every announcement plays exactly when it should, in every assigned store.
Two players for every kind of store
Unattended hardware player
A dedicated device that’s installed once, runs on its own and is managed remotely.
Store web player with text-to-speech announcements
What sets us apart: a player in the browser with communication tools for the point of sale.
- Text-to-speech. Staff type the message and the platform announces it in a professional voice.
- Preset announcements. Common notices ready to launch with a single click.
- Paging with recorded audio. Upload audio files for local announcements.
The result: announcements with the same professional tone in every store, without depending on the voice or diction of whoever is on shift.
Text-to-speech announcements
Managed ambient audio: we run the platform
Many audio and signage companies master installation and content but don’t have an infrastructure team. That’s our job.
Dedicated hosting
Cloud infrastructure sized for your network, with optional middleware on the client’s network for hybrid operation.
Maintenance and updates
Patches, new versions and backups, with no interruptions to your clients’ audio.
Continuous security
Every connection encrypted with HTTPS and TLS 1.3, server hardening, constant monitoring, vulnerability management and Cloudflare as CDN and web application firewall: access ACLs, geoblocking, rate limiting and OWASP rules.
Specialized technical support in Spanish
Resolution of platform and player incidents, Monday to Friday from 8:00 to 17:00 (GMT-5), and critical incidents 24/7. Service levels are defined with each client according to their needs.
Ambient audio for banking, government and air-gapped networks
Compliance-oriented architecture
Communications encrypted with TLS 1.3, access control and traceability, designed to meet information security policies. The infrastructure runs on Akamai Cloud and Cloudflare, certified to ISO/IEC 27001, 27017 and 27018, SOC 2 and PCI DSS.
Middleware for local distribution on air-gapped networks
Managed devices that distribute audio inside the client’s local network, with no internet connection, keeping central scheduling and the security of their infrastructure.
Technical presales support
We help you with the architecture, security questionnaires, tender documentation and meetings with IT and cybersecurity teams.
Do your clients also have screens? Discover Ti-Vi Signage, our digital signage platform.
Frequently asked questions
What is an ambient audio platform?
It’s a system that centrally manages the music, jingles and announcements played in stores, supermarkets or offices.
How much bandwidth does each store use?
60 kbps per store at most, with constant, predictable usage.
How do text-to-speech announcements work?
From the web player, staff type the message and the platform plays it in the store in a professional voice.
Can it be used without an internet connection?
Yes. For air-gapped networks we provide managed middleware that distributes audio inside the client’s local network.
How is the connection protected?
All communications use HTTPS with TLS 1.3 and go through Cloudflare, which filters traffic with access ACLs, geoblocking, rate limiting and OWASP rules.
What does the managed service include?
Hosting, maintenance, updates, backups, security and technical support for the platform.
Give every store a professional, consistent voice
Let’s talk about your network and how to bring centralized ambient audio to your clients.